Delete your Coachbell account

Delete it yourself in the app

Can't sign in? Email support@coachbell.app with the subject “Delete my Coachbell account” and the email or phone number you sign in with. We will verify your identity and delete your account within 30 days.

What is deleted

• Clients: your account, name, phone, email, intake form, homework, photos and videos, messages and upcoming bookings
• Trainers: your account and all client records, notes, warnings, training logs, programs, bills and slips (export what you need first)

What may be kept

When a client deletes their account, past sessions and bills stay with the trainer for their records, no longer linked to the client's account. Backups are purged on a rolling basis within 30 days. See our Privacy Policy.